Refund policy

EXCHANGES, only

Full price items ordered through this website are eligible for exchanges or store credit within 7 days of the delivery date that USPS marks the item as delivered. Discounted & sale items are NOT eligible for exchange or store credit. To exchange an item please send us a message to coordinate. Buyers are responsible for secure return packaging, return postage (with tracking), and there's an expectation that there's consistent, timely communication from the buyer about the exchange.

If you received an item you're unhappy with because it has damage that was not shown in the photos or disclosed in the item's description, please reach out to us and we will help make it right.

Rarely a buyer will experience new damage to their freshly adopted treasure within a short time period of buying the item. Most often this damage is the fault of the caretaker/owner of the jewelry, not the shop that sold the jewelry. 

SALE & DISCOUNTED items are final sale, not eligible for exchanges or store credit 

When this shop offers sales & discounts it is very intentionally designed to offer customers a reward and move inventory in line with a new behind the scenes strategy. Please ask all questions prior to purchase as sale items are final sale and not eligible for exchange.