FAQs

Are there any discounts being offered? Is there a sale on the horizon?

Some behind the scenes babble about pricing: this business made a fairness and accessibility-oriented choice to use a pricing structure where everyone has access to the same, lowest possible prices. In this pricing structure treasures are offered initially at the lowest possible prices, which means there isn't wiggle room to offer discounts, sadly. It means we're less able to show up for folks who want a bundled deal/price, but it also means that everyone has access to the same prices, not just folks who feel comfortable asking for discounts. Thanks so much for understanding this behind the scenes stuff on why discounts don’t work for this biz.

A few times each year sales and discounts are offered on select merchandise. These promotions are announced on IG and usually run for a very short duration. 

Because we want to show up for folks who are trying to balance their budget and their treasure wishlist, layaway is offered on any treasure over $500.  

Returns & Exchanges

Full price items ordered through this website are eligible for exchanges or store credit within 7 days of the delivery date that USPS marks the item as delivered. Discounted & sale items are NOT eligible for exchange or store credit. To exchange an item please send us a message to coordinate. Buyers are responsible for secure return packaging, return postage (with tracking), and there's an expectation that there's consistent, timely communication from the buyer about the exchange.

In the unlikely event that an item you received was misrepresented in its listing, please contact us so we can make it right

Rarely a buyer will experience new damage to their freshly adopted treasure within a short time period of buying the item. Most often this damage is the fault of the caretaker/owner of the jewelry, not the shop that sold the jewelry. 

Shipping

Prices shown include free USPS First Class shipping. Shipping upgrades are available upon request— please contact us here or via @therajahpress to get a quote for the shipping service you're hoping for

Layaway

Via website checkout: There is a 'buy now, pay later' payment option via Shop Pay Installments at checkout, which is recommended for payment plans on multiple items, or individual items priced under $500.

In-House Layaway: If you'd like to set-up layaway with us directly, that's possible via PayPal invoice for items over $500, with up to a 90 day duration. For items under $500 layaway is available for up to 90 days with a 5% fee added. Send us a message and we'll help get the ball rolling. Here's the fine print:

Payment schedule: 25% deposit is due immediately to hold the item for you, with 25% payments every 30 days or sooner. If you are late on a payment by more than 72 hours without prior communication the layaway will be canceled, and you will be sent a refund via PayPal of your balance less a 10% (of the total purchase price) restocking fee, and you'll lose the ability to do layaway with this business going forward. This sounds harsh, but it has become too much of a mental and time burden to track down monthly payments.

You know yourself best! Make calendar reminders, sticky notes on the wall, whatever you need to do to have the funds on hand and ready every 30 days.

One at a time: You may purchase one item on layaway at a time and a deposit toward the layaway invoice is what holds the item for you.

Cancellation: if you cancel the layaway before it paid in full your balance will be refunded less a 20% (of the total purchase price) cancellation fee

Shipment: once layaway is completed the item is shipped to the PayPal address on file within three business days and is sent USPS with signature confirmation at delivery. PLEASE make sure that your PayPal shipping address is correct BEFORE making your deposit payment.

Layaway return policy: layaway items are final sale. not eligible for return, exchange, or store credit.

Can I shop in person?

We're currently a mostly web-based business with occasional in person events. Our in person events are the best way to see treasures in person, or you can visit a local store that carries some of our treasures. 

Consignment

Local stockists:

  • Atomic Garden in Oakland, CA
  • Trove in Sonoma, CA

Web-based stockists:

  • Experimental Vintage in Portland, CA (we collaborate on seasonal collections)